Manufacturers of the World's Finest Stair Climbing Hand Trucks

Escalera Stair Climbing Handtrucks and
Stair Climbing Forklifts
-Customer Service Info-


Customer Satisfaction Guarantee

If for ANY REASON within the first 60 days of your purchase you are dissatisfied with your product, you can return it to Escalera, freight prepaid, for a prompt exchange or refund of the entire purchase price with no restocking fee - so long as the unit is returned in what Escalera considers to be reasonably new condition.


Escalera Inc. warrants the stairclimbing handtrucks manufactured by them-when lubricated and operated as recommended-to be free from defect in material and workmanship, for a period of one year after delivery. All warranty items are to be returned to Escalera freight prepaid for inspection. If the item is determined to be defective, Escalera will repair or replace the item.
Alterations and/or careless or improper usage void this warranty. A nominal charge will be made for repair of units which are not operable for reasons other than defects in workmanship or material.

Customer Service

All parts orders are shipped the same day the order is received.

Escalera Inc.
PO Box 1359
Yuba City, California, 95992, USA

Phone (and voice mail): 530-673-6318
Toll Free (in USA): 1-800-622-1359
Fax (24 hour): 530-673-6376

Monday - Friday 8:30 am - 4:30 pm Pacific Standard Time




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Escalera, Inc. PO Box 1359, Yuba City, CA 95992 USA
Phone: 530-673-6318 — Fax: 530-673-6376 — Toll Free: 800-622-1359

©2010 Escalera, Inc.